Healthcare Strategic Growth Blog

Seeding our Future: Stratasan’s Internship Program

Posted by Stephanie Johnson on May 15, 2018 10:37:11 PM

Benefits of a Diverse and Inclusive Student Training Strategy

By Stephanie Johnson

For the past several years, Stratasan has welcomed summer interns into our organization with great results. Past interns have come from colleges all over the country and proven to be highly capable and skilled contributors. This year, we wanted to take Stratasan’s internship opportunity a step further by developing a program that targets local colleges and students with an eye towards diversity and inclusion.  

Stratasan has always maintained a culture of curiosity, teaching, and learning which has contributed to our innovation and growth. Every team member is excited about what they do and we love to discuss our ideas with other team members. We've often found there to be new opportunities for creative solutions to shine when we work together. Our team’s collective creativity and innovation has led to the development of new tools and products to serve our customers. As the saying goes, curiosity never killed the cat at Stratasan. This is truly a place where there is no wrong or dumb question and if someone is facing a challenge, our team will rally to “figure it out!”

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Tags: intern, interns of nashville, internship, growth mindset, innovation

CMS to Make Medicare Advantage Data Available to Researchers

Posted by Dave Sellers on May 9, 2018 8:49:45 AM

Stratasan’s Physician Patterns to Offer Expanded Physician Referral Insights

By Dave Sellers and Jason Haley

As you may have heard, CMS Administrator Seema Verma announced that The Centers for Medicare and Medicaid Services is making Medicare Advantage encounter data, which covers provider identifiers, diagnoses and date and type of service, available for the first time to researchers.

This new effort is part of the CMS and White House patient data collaboration, known as MyHealtheData. CMS also plans to encourage Medicare Advantage programs to use release platforms that meet the capabilities of CMS' Blue Button 2.0 feature, which allows patients to access their own claims data. A patient-centered system requires focus on "data, quality data, cost data, a patient's own data," Vema shared.

How does this update affect Stratasan customers, and particularly, those in Medicare-only states: Alabama, Arkansas, South Dakota, Idaho, and Hawaii?

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Tags: physician referral, data analysis, data analytics, healthcare data, medicare, healthcare market data, healthcare data analytics, physician patterns

Takeaways from the Innov8rs Conference, March 2018

Posted by Stephanie Johnson on May 1, 2018 10:11:12 PM

Design Thinking, Authentic Demand, and More

By Hank Neuhoff, Stephanie Johnson, and Morgan Atkins

Opioid addiction apps, acuity-adaptable rooms to insertable cardiac monitors, and virtual reality for pediatric patients are among the technology-related issues that healthcare leaders should pay close attention to this year, according to the ECRI Institute's 2018 Top 10 Hospital C-suite Watch List. With the rapidly changing healthcare landscape, it's getting harder to anticipate what’s next. We understand the challenges that come with keeping pace with developing technologies, changing care trends, and evolving patient needs. Yet we also recognize how paramount change is to progress. We strive to be trailblazers in the healthcare space, developing innovative tools and services that address our clients' growth goals.

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Tags: healthcare trends, conferences, innovation

[Infographic] Making Meetings Better

Posted by Brian Dailey on Apr 24, 2018 10:35:11 PM

Respect meetings. Your time is valuable.

By Brian Dailey , Haley Devlin , Rebecca Groner , and Louis Joseph

We all would appreciate more effective, productive meetings that lead to happier, more productive teams. Especially as companies grow, managing how often and why meetings are booked is critical, as the tendency can be for the number of meetings to spike alongside the number of employees.

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Tags: core values, healthcare meetings, meetings, employee experience, customer experience

True or False: Physician Referrals Are Affected by Distance

Posted by Dave Sellers on Apr 17, 2018 4:13:02 PM

A Surprising Trend in Patient Care Patterns

By Dave Sellers

We recently tested a theory as to whether or not distance to a physician referral affects how quickly a patient seeks care.* All other factors being equal, we hypothesized that patients would not act as quickly in scheduling a physician visit if that physician is far away. Conversely, if the doctor is close by, we assumed patients would be more likely to book their appointment sooner.

In a previous post, we discussed a similar idea. Are patients more likely to go to the hospital closest to them when in need of care? In that case, tif all other factors are equal, then the answer was yes. But rarely are all other factors equal. Factors such as a hospital's CMI, their community perception, and relative patient satisfaction rates all come into play and can often be more important than proximity.

With this new theory, we were still considering the role of distance, but this time, we wanted to know how it would affect a patient’s responsiveness when needing to schedule time with a referred physician. Our findings surprised us.

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Tags: physician referral, physician referral tool, physician relations, healthcare physician strategy, physician outreach strategy, physician retention, physician patterns

Founder's Perspective: Innovation through Collaboration with Client Partners

Posted by Jason Moore on Apr 11, 2018 8:41:43 AM

By Jason Moore, with original post from XMI

Recently, I had the pleasure of being interviewed on the topic of how collaboration between technology companies and larger, more established healthcare provider companies (e.g. hospital system, ambulatory surgery company, etc.) propels product innovation.

During this conversation, two prevailing thoughts kept occurring. First, Stratasan has been extremely fortunate with a partner base of clients who have approached the collaboration process with an open mind and generosity to share their expertise and experiences. Second, our core value of “Our Success Is My Success” extends further outside of our walls than I believe we intended when we first adopted it.

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Tags: software development, product development, leadership, core values, company philosophies, company values, founder's reflections

Foster Physician Alignment and Uncover Opportunities for Growth

Posted by Jackie DeGroat on Apr 4, 2018 7:50:08 AM

Physician Patterns and Loyalty

By Jackie DeGroat, Tony Camarata, and Rebecca Groner

In case you missed the earlier announcement, Physician Pathway is now comprised of two tools: Physician Loyalty and Physician Patterns. Here is a quick overview of what each tool offers:

  • Physician Patterns shows you where physician referral patterns and any leakage is occurring.
  • Physician Loyalty shows you where physicians are treating their cases.

Together, these tools provide focused intelligence around physician and provider relationships and uncover physician behavior in your market. Your team will spend less time mining data and more time strategizing.

Important note: For existing users, Physician Pathway has been renamed to Physician Patterns. It’s the same product, just with a new name!

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Tags: physician liaison, Physician Pathway, physician recruitment, physician referral tool, physician relations, physician tool, healthcare physician strategy, physician outreach strategy, physician retention, physician patterns

7 Steps to a Sustainable, High-Impact Patient Experience Model

Posted by Lessie C. Poyner on Mar 20, 2018 7:30:00 PM

Establish a Patient-Focused Culture and Drive Growth

By Lessie C. Poyner

In the past decade, patient experience has been a game changer for providers looking to surpass the competition and increase community impact. “Improving the patient experience can help a hospital improve its financial performance by strengthening customer loyalty, building reputation and brand, and boosting utilization of hospital services through increased referrals to family and friends,” states a recent report from the Deloitte Center for Health Solutions.

Fostering positive customer experience is the secret sauce for any organization. While different terminology is used across industries, the concept is the same: focus on delighting the people you are serving. As a healthcare provider, arming oneself with an understanding of what an excellent patient experience looks like will be a key component to meeting your hospital’s long term goals.

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Tags: hospital strategy, healthcare patient, hospital growth, employee experience, patient experience, customer experience

Stratasan's Demographic Data: [The Many Reasons] Why We Use Esri

Posted by Jason Haley on Mar 16, 2018 10:00:00 AM

By Jason Haley

One of Stratasan's most powerful assets is our demographic/psychographic data [check out our six-part Tapestry series here]. Using this data in tandem with our state, federal, and proprietary datasets we create actionable healthcare market intelligence from the block group level to the national level. What you might not know is that this annual demographic/psychographic data comes from Esri, the market leader in both GIS software and data. Most of our customers know that we use Esri for our demographic and psychographic data, but not everyone knows why.

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Tags: Blog, demographics, Esri, GIS, Psychographics, Tapestry

Helping Hospitals Grow Using Data

Posted by Jason Moore on Mar 14, 2018 9:15:30 AM

A HealthRedesigned Podcast

By Jason Moore

The rapid progression of healthcare means it’s more important than ever for hospitals to understand how they should evolve. The need for the right data to make the best strategic decisions possible has become a critical component to growth.

Through our applications and our services, Stratasan makes it easier for hospitals and healthcare systems to turn their data into intelligence and make data-based decisions that’ll help them grow strategically and stay competitive.

I recently chatted with Jon Lay, Founder at Hanno, and discussed these ideas, which were recorded in this podcast conversation.

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Tags: healthcare analytics partner, healthcare growth, healthcare patient, strategic growth plan, Hospital growth plan, healthcare market data, healthcare data analytics, hospital growth, podcast, growth mindset

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