Founder's Perspective: Transitions Are Hard

Founder's Perspective: Transitions Are Hard

Leaning into Our Core Values as We Grow

By Jason Moore

Come gather 'round people
Wherever you roam
And admit that the waters
Around you have grown
And accept it that soon
You'll be drenched to the bone.
If your time to you
Is worth savin'
Then you better start swimmin'
Or you'll sink like a stone
For the times they are a-changin'.

Bob Dylan wrote these lyrics in 1963 (released in 1964) concerning much bigger issues of the world, but they certainly feel applicable for this time of growth at Stratasan. With growth comes change. With change comes challenges. And our challenges are not unique to us. Our goal, though, is to be unique in how we solve them. As we face these challenges on a regular basis, we lean on our core values as a foundation of our approach.

Our company’s seven core values have always been more than maxims framed on our walls. Over the years, they’ve guided our team through the ups and downs of working together. These past few months, as we’ve walked through our most profound season of change, I’ve seen our values tested like never before. They are proving to be a guiding force that enables us to respond to challenges in ways that are unique to our culture.

Adversity does not build character, it reveals it. —James Lane Allen

We know this to be true for individuals. This is also true for teams. Establishing what your character is, and then reinforcing it daily, is critical for teams to get through adverse situations.

“But Jason, I thought everything was going great for Stratasan???” you may be asking.

It is. 

But it’s also very hard. It’s hard as an organization because it’s hard for us as individuals. We’re all taking an inventory and unlearning certain traits, habits, and mental modes so we can learn new ones. This is how we grow. It’s team growth, for sure. But more importantly, it’s personal growth.

Stratasan is honored to be a finalist for Nashville Business Journal’s 2020 Best in Business Awards. One question asked during the interview process was, “What one quality or trait do you look for in all your employees, and why?”

This answer was a fairly easy one. When interviewing candidates, if there is any indication of our core value, Our Success is My Success being in conflict, we pass on them regardless of talent. We actively work to promote solidarity among our team, and a culture of finger-pointing could quickly undermine our progress. New team members looking to join and solely achieve individual success won’t be a good fit. They must be ready to lock arms with those next to them and work together toward collective success.

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I love coming to work. I love standing shoulder to shoulder with the Stratasan team. I love that we have a maniacal focus on our clients' success and specifically helping individual clients we work with be heroes within their organization. So over the coming weeks, months, and years of growth challenges, a persistent theme will be another of our core values, Show Up. Don’t Quit. For our team, this value means that we consciously Show Up—we’re committed to and believe in our work; and when things are difficult we convince ourselves Don’t Quit—instead, we work together to find solutions to hard problems. 

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In this season, I find myself often saying that we must “unlearn to learn” if we’re going to thrive. And the new processes we’re putting into place are still guided by our core values. Those remain unchanged. They make us unique from other companies in our position. While we’re not different in the struggles we face, our values guide us to be unique in how we solve them.

By Jason Moore, Founder and CEO of Stratasan

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