Stratasan Blog

3 Things Healthcare Strategic Planners Need to STOP Doing, ASAP!

Posted by Lee Ann Lambdin on Oct 31, 2017 3:27:38 PM

By Lee Ann Lambdin

As a healthcare strategic planner, your time is both limited and valuable. Planning departments are shrinking with the evolution of decision support departments. Strategic planners and marketers alike are facing a new reality that requires them to do more with less. Many who have planning and strategy in their title are responsible for marketing as well. This is due to one of two things:

  • Either there was never a planning position at all or strategy has increasingly become a more important function for the hospital or health system so this job was given to the department that made the most sense: marketing.
  • Or, the planning position was eliminated over time and the function was consolidated with the marketing function. This is often the case in small systems and independent hospitals, where one person is faced with juggling multiple roles.
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Tags: strategic planners, data analysis, growth planning, healthcare planning, healthcare strategic planning, Hospital growth plan

Best Practices: Measuring Physician Relations Success

Posted by Jackie DeGroat on Oct 24, 2017 3:01:22 PM

Why the Right Referral Software is Necessary to Ensure Goals Are Being Met

By Jackie DeGroat and Sean Conway

Hospitals depend heavily on their referring physicians for patient volume and revenue, which is why developing and maintaining relationships with these physicians is so important. Physician Liaisons are the face, voice, eyes, and ears of this demanding effort. Physicians have a lot of options for referrals and this competition puts even more pressure on physician relations teams to effectively manage provider relationships.

Physician relations teams are responsible for strengthening relationships between physicians and their hospital or health system, with the goal of driving more referrals in-network. There are many components that make up a quality physician relations program, such as a strategic sales plan, effective encounters, and meaningful conversations. But to ensure program goals are being met, physician relations teams must track and measure their initiatives so they can successfully identify opportunities for improvement.

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Tags: Physician Pathway, physician referral, physician relations, strategic growth, healthcare data, healthcare marketing, healthcare strategic growth, healthcare strategic planning, marketing, healthcare physician strategy, healthcare data analytics

Demographic Data: From Commodity to Strategic Planning Asset

Posted by Tony Camarata on Oct 18, 2017 11:32:41 AM

Introducing Demographics for Launch Pathway

By Tony Camarata, Morgan Atkins, and Rebecca Groner

Demographic data is one of the oldest forms of strategic planning data available. The inaugural US Census was in 1790, which is relatively recent considering the history of census data. Today, demographic data is a basic commodity with detailed information being available on the Census Bureau's website. You can also get this kind of information from numerous established businesses or from a trade association.

While easy access to demographic data is convenient, simply having the information is often not enough. Businesses and organizations looking to use demographic data to find opportunities for growth will need the data to be filtered and organized in a way that makes it useful. This is especially the case for hospitals and healthcare systems.

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Tags: strategic growth, demographics, healthcare data, healthcare marketing, healthcare strategic growth, healthcare strategic planning, marketing, marketing development, marketing roi, targeted marketing, launch pathway, healthcare data analytics, healthcare demographics

7 Marketing Tactics Healthcare Providers Need to Consider in 2018

Posted by Taylor Burke on Oct 9, 2017 10:32:42 PM

Why Healthcare Marketing is Worth the Investment

By Taylor Burke

Healthcare marketing is often overlooked. Since healthcare is a service we all need, it’s often placed into a lackluster stereotype in which it’s assumed either no or very dry marketing tactics will work to win-over new patients.  

But that stereotype is inaccurate for a couple of reasons. First, because healthcare is interesting. It’s about science, personal relationships, and self-care—all incredibly powerful topics. Second, despite the need for healthcare, not every provider is guaranteed patients.

The industry is expected to see massive growth in the coming decade, healthcare startups are booming and taking up market, and our most powerful consumer group, millennials, are less likely than any other generation to visit the doctor. With these factors at play, it’s critical that healthcare providers make intelligent marketing decisions that will help them stand out. The content is there, it’s what you do with it that counts. Here are seven marketing tactics healthcare providers should test out in the coming year to ensure continued patient growth and retention.

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Tags: healthcare marketing, marketing, marketing development, marketing roi, targeted marketing

SHSMD 2017 Session Summary: Successful Implementation of your Ambulatory Strategic Plan

Posted by Lee Ann Lambdin on Sep 29, 2017 4:48:03 PM

By Lee Ann Lambdin

In 2013, Centura Health was a four-hospital system in the Denver area on the verge of becoming irrelevant in their market. Solely hospital-centric and expecting people to come to them, they had no ambulatory presence. In search of some fresh ideas and guidance on how to implement change, they engaged Health System Advisors to increase their ambulatory services in the market.

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Tags: conference, healthcare conference, healthcare strategic growth, healthcare strategic planning, SHSMD, shsmd17, exhibit booth, Ambulatory

The Best Exhibit Booths at SHSMD 2017

Posted by Lee Ann Lambdin on Sep 26, 2017 2:27:01 PM

By Lee Ann Lambdin

While there is definitely a focus on education at SHSMD Connections 2017, this conference also presents an opening for more than 100 companies from across the country to connect with knowledgeable healthcare professionals and discuss opportunities for partnership. For companies looking to gain visibility, establish vital relationships, and position their products and services in front of healthcare strategy leaders, SHSMD is known as the place make it happen.

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Tags: conference, healthcare conference, SHSMD, shsmd17, exhibit booth

Karaoke at SHSMD 2017: Song Recommendations and Advice for Killing It On Stage

Posted by Drake Jarman on Sep 26, 2017 9:33:33 AM

By Drake Jarman

Tonight is the last night of SHSMD Connections 2017 and you won’t see your conference friends for a year. What better way to end things on a high note than by taking the karaoke stage at the Block Party at Universal Studios City Walk?

Based in Nashville, TN, often referred to as “Music City,” we at Stratasan love our karaoke. While we may not be nearly as talented as our neighbors in “the biz,” we never miss an opportunity to channel our inner Taylor Swift.

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Tags: conference, healthcare, healthcare conference, SHSMD, shsmd17, healthcare meetings, meetings, nightlife, orlando, karaoke

Five Surprising Lessons from SHSMD 2017, Day One

Posted by Sean Conway on Sep 26, 2017 7:09:40 AM

Session Summary: Physician Relations Inside and OutLaunching and Fueling Your Program for the Long Haul

By Sean Conway

The first day of SHSMD Connections 2017 was jam-packed with excellent educational opportunities, just as you would expect. The SHSMD website promises a conference that will equip healthcare professionals with the information and resources needed to face the rapidly evolving future of healthcare, head-on. Day one of the main educational sessions lived up to this commitment.

The “Physician Relations Inside and Out” session was a perfect example of an instructional, learning opportunity created with future growth in mind. Carol Koenecke-Grant of Valley Health System has built a physician relations program from the ground up, using a well-planned strategy. In this session, she shared how to develop a business plan integrating communication best practices, gain ongoing access to physicians, and deliver results.

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Tags: physician liaison, physician relations, conference, healthcare, healthcare conference, physician liaision, SHSMD, healthcare physician strategy, shsmd17, healthcare meetings, meetings

Top 5 Nightlife Destinations at SHSMD 2017 Orlando

Posted by Sean Conway on Sep 25, 2017 10:05:44 AM

By Sean Conway

You’ve made it to SHSMD Connections 2017, congrats! While your main goal over the next few days will be to make lasting connections with some of the estimated 1,400+ healthcare professionals on-site and attend as many sessions and keynotes as possible, it’s not a bad idea to plan a few after-hours activities as well. Take advantage of the Orlando nightlife to bond with co-workers or mingle and connect with other SHSMD attendees.

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Tags: conference, healthcare, healthcare conference, SHSMD, shsmd17, healthcare meetings, meetings, nightlife, orlando

SHSMD 2017 Session Summary: Facilitation Bootcamp for Healthcare Strategists

Posted by Morgan Atkins on Sep 24, 2017 7:20:49 AM

By Morgan Atkins

No surprise for a conference with a primary focus on education, SHSMD Connections 2017 kicked off with a couple of day-long intensive sessions. These focused learning programs are designed specifically to develop key skills identified in SHSMD’s Bridging Worlds: The Future Role of the Healthcare Strategist.

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Tags: strategic growth, conference, healthcare, healthcare conference, healthcare strategic growth, SHSMD, shsmd17, healthcare meetings, meetings

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