Healthcare Strategic Growth Blog

How to Rock Your Next Strategy Meeting

Posted by Rebecca Groner on Aug 21, 2018 10:45:20 PM

Create Stress-Free, Data-Based Presentations

By Rebecca Groner and Tony Camarata

When you’re on a roll in the middle of a presentation, but get interrupted by a clarifying question—or realize you forgot a slide—you wish you could go back in time to fix it. Making sure all the right information is in your presentation is a difficult task in of itself, but the stress and anxiety that can come with presenting data to the C-suite can create an extra barrier to presentation success.

In this post, we discuss how to more effectively engage your team in strategy meetings and how to integrate new features available in Storyboards to do so. We’ll provide insight into why we designed these updates and how they work together to take the stress out of strategic planning presentations.

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Tags: strategy meeting, live meeting facilitation, storyboards, healthcare strategic growth, healthcare strategic planning, hospital strategic growth, strategic positioning, presentations, data presentation

The Inside Story on State and All-Payer Claims Data

Posted by Tony Camarata on Jun 19, 2018 3:14:18 PM

Why You Need Both for Growth Planning and Physician Relations

By Haley Attridge, Tony Camarata, Rebecca Groner, Lee Ann Lambdin, and Dave Sellers

Every hospital and healthcare system looking to grow could benefit from reliable, clean, and standardized healthcare patient data. It’s critical for strategic planners and physician liaisons, in particular, to have access to data they can trust when looking to expand offerings, build physician relationships, and improve accessibility to care for their service area.

We recently compared state and CMS datasets and discussed how to sort through the complexities of both to extract valuable insights. If you missed that post, we encourage you to check it out, here.

In this post, we’re analyzing state and all-payer claims data. We’ll explore how these datasets differ, why they differ, and how, when armed with insights from both datasets, planners and liaisons can gain a more complete picture of the opportunities within their market.

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Tags: state data, apcd, all-payer claims data, healthcare data, data strategy, health data, data processing, data, strategic growth, healthcare strategic planning

Quiz: How Strong is Your Strategic Planning Process?

Posted by Lee Ann Lambdin on Feb 27, 2018 3:20:00 PM

Does your hospital have a good strategic planning process in place? How frequently is the plan updated and does it impact your day-to-day work and growth planning? Take this short quiz and find out how your team is doing with strategic planning!

With this quiz, you'll receive:

  • Immediate feedback as to how good your team is at strategic planning
  • Tips and best practices for improving your strategic planning process
  • Insights about the value of strategic planning to meet growth, quality, service, and physician relations goals
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Tags: strategic planning, hospital strategic planning, healthcare strategic planning

3 Things Healthcare Strategic Planners Need to STOP Doing, ASAP!

Posted by Lee Ann Lambdin on Oct 31, 2017 3:27:38 PM

By Lee Ann Lambdin

As a healthcare strategic planner, your time is both limited and valuable. Planning departments are shrinking with the evolution of decision support departments. Strategic planners and marketers alike are facing a new reality that requires them to do more with less. Many who have planning and strategy in their title are responsible for marketing as well. This is due to one of two things:

  • Either there was never a planning position at all or strategy has increasingly become a more important function for the hospital or health system so this job was given to the department that made the most sense: marketing.
  • Or, the planning position was eliminated over time and the function was consolidated with the marketing function. This is often the case in small systems and independent hospitals, where one person is faced with juggling multiple roles.
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Tags: healthcare strategic planning, strategic planners, data analysis, Hospital growth plan, growth planning, healthcare planning

Best Practices: Measuring Physician Relations Success

Posted by Jackie DeGroat on Oct 24, 2017 3:01:22 PM

Why the Right Referral Software is Necessary to Ensure Goals Are Being Met

By Jackie DeGroat and Sean Conway

Hospitals depend heavily on their referring physicians for patient volume and revenue, which is why developing and maintaining relationships with these physicians is so important. Physician Liaisons are the face, voice, eyes, and ears of this demanding effort. Physicians have a lot of options for referrals and this competition puts even more pressure on physician relations teams to effectively manage provider relationships.

Physician relations teams are responsible for strengthening relationships between physicians and their hospital or health system, with the goal of driving more referrals in-network. There are many components that make up a quality physician relations program, such as a strategic sales plan, effective encounters, and meaningful conversations. But to ensure program goals are being met, physician relations teams must track and measure their initiatives so they can successfully identify opportunities for improvement.

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Tags: healthcare marketing, marketing, healthcare strategic growth, healthcare strategic planning, strategic growth, healthcare data, healthcare data analytics, Physician Pathway, healthcare physician strategy, physician referral, physician relations

Demographic Data: From Commodity to Strategic Planning Asset

Posted by Tony Camarata on Oct 18, 2017 11:32:41 AM

Introducing Demographics for Launch Pathway

By Tony Camarata, Morgan Atkins, and Rebecca Groner

Demographic data is one of the oldest forms of strategic planning data available. The inaugural US Census was in 1790, which is relatively recent considering the history of census data. Today, demographic data is a basic commodity with detailed information being available on the Census Bureau's website. You can also get this kind of information from numerous established businesses or from a trade association.

While easy access to demographic data is convenient, simply having the information is often not enough. Businesses and organizations looking to use demographic data to find opportunities for growth will need the data to be filtered and organized in a way that makes it useful. This is especially the case for hospitals and healthcare systems.

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Tags: healthcare marketing, marketing, marketing development, marketing roi, targeted marketing, launch pathway, healthcare strategic growth, healthcare strategic planning, strategic growth, demographics, healthcare demographics, healthcare data, healthcare data analytics

SHSMD 2017 Session Summary: Successful Implementation of your Ambulatory Strategic Plan

Posted by Lee Ann Lambdin on Sep 29, 2017 4:48:03 PM

By Lee Ann Lambdin

In 2013, Centura Health was a four-hospital system in the Denver area on the verge of becoming irrelevant in their market. Solely hospital-centric and expecting people to come to them, they had no ambulatory presence. In search of some fresh ideas and guidance on how to implement change, they engaged Health System Advisors to increase their ambulatory services in the market.

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Tags: SHSMD, shsmd17, healthcare conference, conference, exhibit booth, Ambulatory, healthcare strategic planning, healthcare strategic growth

How to Achieve Maximum Patient Retention

Posted by Lee Ann Lambdin on Aug 29, 2017 9:11:53 PM

Why Patient Loss is More than a Calculation of Supply and Demand

By Lee Ann Lambdin and Jackie DeGroat

As you read in a previous blog, a Community Physician and Provider Demand Analysis is essentially a math problemdetermine supply, determine demand, and subtract. Your facility’s growth or decline in market share is closely tied to the physicians who are available in your service area. If you don’t have the right number of physicians to support the number of patients in your service area, they will likely go elsewhere to receive care.

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Tags: healthcare physician strategy, patient loss, physician retention, healthcare strategy, healthcare strategic planning, healthcare strategic growth, healthcare data analytics, physician outreach strategy, physician recruitment, physician tool, physician liaision, physician liaison

A Straightforward Approach to Avoiding Patient Loss

Posted by Lee Ann Lambdin on Jun 13, 2017 8:15:00 AM

Why Having the Right Number of Physicians is Key to Retaining Your Patients

By Lee Ann Lambdin and Jackie DeGroat

Your facility’s growth or decline in market share is closely tied to the physicians who are available in your service area. If you don’t have the right number of physicians to support the number of patients in your service area, they will likely go elsewhere to receive care.

According to the Association of American Medical Colleges, patient demand is surpassing physician supply. In other words, there are more patients needing care than there are physicians practicing medicine. Hospitals that conduct a community physician and provider demand analysis, sometimes known as a Physician Demand Estimator or Medical Staff Development Planning, will be armed with the right intelligence to effectively recruit for the appropriate specialists needed in their service area.

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Tags: healthcare physician strategy, patient loss, physician retention, healthcare strategy, healthcare strategic planning, healthcare strategic growth, healthcare data analytics, physician outreach strategy, physician recruitment, physician tool, physician liaision, physician liaison

Overcoming Consolidation Challenges for Healthcare Marketing and Strategic Planning

Posted by Lee Ann Lambdin on Jun 6, 2017 8:15:00 AM

Maintain a Growth Mindset in the Face of Tightening Margins and Shrinking Departments

By Lee Ann Lambdin

As healthcare margins continue to tighten and consolidation remains a reality for many small hospitals, numerous marketing professionals are feeling the need to validate their impact by developing marketing strategies based on reliable, data-based intelligence. The pressure is on to stretch marketing dollars as far as possible, and it’s important for marketing outreach to be focused and data-based

Marketers and strategic planners alike are facing a new reality that requires them to do more with less. Many who have marketing in their title are also responsible for planning and strategy as well, and it’s apparent that this phenomenon is due to one of two things:

  • Either there was never a planning position or strategy has increasingly become a more important function for the hospital or health system so this job was given to the department that made the most sense: marketing.
  • Or, the planning position was eliminated over time and the function was consolidated with the marketing function.
Read More

Tags: healthcare strategic growth, healthcare strategic planning, hospital strategic growth, hospital strategic planning, strategic growth, strategic growth plan, health strategist, strategic growth planning, strategic plan, strategic planners, healthcare analytics partner, healthcare growth, healthcare planning

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